I've stopped going but not because of service or anything. Nuru spa has provided me with nothing but a heavenly experience. Personally, I just don't feel like getting gel on me every time I go on a punt.. lol and only part I find weird is how the next punter is always hiding in the bathroom or w/e room it is.
I don't understand why people can't wait for the mamasan to give them the green light to make their way up. No offense to anyone here that just rush on up! But nuru spa is small, so give the guy in front of you his privacy