Who is this woman? I don't think I've ever come across her in KB. She must be a part-timer.
It's great that you bargained her down, but in my past experience if you do that (and I never do it anymore, unless they make the first offer), the chances of them providing sub-par / rushed service increases. Although, it didn't seem to during this particular encounter you had, you got lucky
Lastly, I'd truly LOL if that was her husband she called. It was probably just a "friend" or someone "in the business", if you get my drift. Maybe I'm wrong, it could've been her hubby.