Originally posted by 101 at 23-4-2012 23:32
Ah didnt know you can just text book HGs, something Ill need to try out myself.
Always thought the agents only accepted actual phone calls to make an arrangement.
Looking forward to your report Ro ...
My theory is that it's easier to read a foreign language than speak it sometimes, and they also have the option of showing the message (or forwarding it) to a friend that can translate it for them. Kind of like how non-english speaking taxi drivers can understand a written address better than you trying to pronounce it.