I was about to write a tirade about a frustrating 90 minutes this evening but you beat me to the punch.
I booked 26 for late this evening. No joy. Quite rude actually (despite positive reviews on China forum). Then was sent on so goose chase. 6 rooms in total. (i know, but i was ready
)
Last room didn't even open door. I was positive another man still in the room.
A terrible, terrible experience from QQ.