If you booked for 2 people in a double they shouldn't be hitting you up for a surcharge cause you have already paid for 2.
The surcharge can creep in if 2 stay and you booked for one although a few times desk staff tried to charge me that the manager has always resolved the issue with no charge.
@kukooo
I think sending the hotel an email is the worst way to handle it. You will get the most conservative reply and probably your booking flagged for the surcharge as advised on phone. If you're just pleasant, like Jack said, mostly they will be pleasant and say no problem for 2.
But like I said above if He's booked for 2 it's already paid for. If for one often the surcharge can relate to breakfast.
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