Steveccc
|
11-8-2020 22:10 |
Agent Sasa - Fran - bad communication
Agent: Sasa
Girl: Fran
Damage: 2400 advertised - didn’t pay
WIR: I’ll give Sasa one more chance
So there was another poster who was pretty upset about being mishandled by Sasa and Fran. Seems I got a bit similar today.
Booked Fran via tg a day early. Come the day, I finish work early and head over to the hotel. Arriving at the hotel, I got my phone out and was about to message Sasa saying I arrived and to ask for the room number. Turns out she had been messaging me a couple of hours ago asking if I could delay by 30 mins. When I didn’t reply it seems she cancelled my booking.
We chatted a bit at my appointed time and she was apologetic but i was still annoyed to have been cancelled. I think she wanted to shift my spot as another dude had booked an early slot, meaning she had to shift everyone after that 30 mins later.
So, disappointing and wasted time but ah well. Like I said to the other poster, shit happens. Should have checked my tg, so kind of blame on both sides.
Will give Sasa one more chance.
[ Last edited by Steveccc at 11-8-2020 22:16 ] | |
| skebe |
11-8-2020 23:00 |
Karma +10 |
：（ |
| alphonzehk |
12-8-2020 11:08 |
Karma +3 |
Compensation Ks. That's bad customer service there |
| C090409920 |
12-8-2020 13:07 |
Karma +3 |
Very unfortunate. |
| jeffzeke |
13-8-2020 12:53 |
Karma +8 |
thanks |
| dontclickme |
22-8-2020 23:22 |
Karma +2 |
Sasa = Trash agent. Good job for reporting! |
| Otto12345 |
25-8-2020 11:42 |
Karma +4 |
Thanks for reporting |
| Hitnmiss101 |
9-9-2020 16:53 |
Acceptance +1 |
Thanks for sharing |
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