IT question - Desktop Freeze
Hey guys, I am an IT idiot but my IT guy in office is more idiot than I am.
I can only send my Desktop for repair after this weekend, but tonight i need to access and extract something very important.
I have this problem, so IT expert out there, please advice.
This has started last night, I turn on my PC and the desktop has frozen, I can move the mouse but I cannot click the start menu or nothing, no icons nada. Cannot access to anything. Unable to shut down/restart in the proper way because I cant click anything that works. So, Make a force reboot, goes to the window. Same thing again , cant access anything. I click any icon, it just freeze. Only the Mouse is working.
Try Keyboard, can type password onto the pop up MSN / QQ at start up. Click log in, Freeze!!
No beep sound from PC, despite pressing on the keyboard repeatedly.
The hard drive activity light shows blinking with normal HD activity, it's just slowly idling away like it would if the PC was working properly.
What;s wrong ? Virus? Old Desktop?
The answer I need, HOW TO FIX it? | |
