This is a SERVICE industry, where every person is unique. Even the same person's mood will change from day to day.
There is no such thing as a sure bet in this industry.
This is not like a brand-name like Sony, Fujitsu, or Coca-Cola, where things are manufactured perfectly and there is little deviation.
Its like hiring a general contractor to work on your house. There is no brand name, and the good ones are referred by word of mouth. Same as restaurants too..... the expensive place is not necessarily better tasting than the cheap place, but the price differences are big.
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